Job Introduction
About Transformation and Change
Transformation and Change is the engine room of innovation at the council — where bold ideas meet practical action. We challenge the status quo, rethink how services are delivered, and work across teams to make things better for residents and staff alike. Whether it's streamlining processes, embedding digital tools, or driving cultural change, we’re here to make transformation real, sustainable, and impactful.
Team Description
Join our dynamic Digital Team, part of the wider Transformation and Change service — the driving force behind modernising how we work and deliver for our communities. We’re not just about change; we’re about meaningful, people-centred transformation. Our team is passionate about harnessing digital innovation to improve services, streamline processes, and empower staff across the council. If you're excited by the idea of shaping the future and making a real impact, this is the place to do it.
Role Description
We are looking for a Digital Business Analyst to join our forward-thinking team in Transformation and Change. This is a unique opportunity to help reimagine how services are delivered in a vibrant and diverse city, using cutting-edge technology to drive real improvements.
As a Digital Business Analyst, you’ll work closely with stakeholders across the council to understand challenges, identify opportunities, and design smarter, more efficient ways of working. You’ll be instrumental in introducing and embedding digital tools — particularly Power Platform and Copilot — to automate processes, enhance user experiences, and unlock new capabilities.
The main responsibilities of this role:
• Collaborate with service areas to understand business needs and translate them into digital opportunities to support the development of the Council digital pipeline of projects
• Build strong, trusted relationships with services to support meaningful change and long-term collaboration
• Lead discovery sessions and process mapping to identify areas for improvement, using Lean methodologies to streamline and simplify workflows and support the delivery of cashable savings
• Work with a multidisciplinary team to brainstorm and co-design solutions using Power Platform (Power Apps, Power Automate, Power BI)
• Champion the use of Copilot and other AI tools to enhance productivity and decision-making
• Support change management and user adoption across teams
• Help build a culture of innovation and continuous improvement within the council
How to Apply
If you are interested in joining our team and would like some further information, please contact Abigail Smith on 07929747516 or email Abigail.Smith@bradford.gov.uk
Employee Offer
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf .
Equal Opportunities
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
