Family Action - Clinical Service Manager

Job Introduction

Clinical Service Manager

Service: Childrens Trauma Therapy Service

Salary: 

• Starting at £45,200 FTE per annum, rising to £49,300 
• Salary includes a £3,060 FTE per annum, market allowance to be reviewed at the end of the probationary period

 Location: Central Bradford

You will typically work 4 days a week in the office with the flexibility to work 1 day per week remotely. Our office space is wheelchair accessible.

Hours: full-time (37 hours per week). 9am to 5pm Monday to Friday

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

This is an exciting opportunity to join our small team of experienced, innovative and committed Children’s Trauma Therapists, as Clinical Service Manager . If you are a highly motivated and experienced clinician with excellent leadership and management skills we would love to hear from you.

Main Responsibilities

• Line managing clinical staff and triage administrator 
• Leading on quality/ performance/ safeguarding and risk management
• Offering consultation to professionals in the wider children’s workforce
• Carrying a small, protected caseload
• Overseeing/leading on triage and case allocation
• Ensuring service KPI’s/ commissioning requirements are met and monitoring reports are completed. 
• Leading on staff and service development 
• Maintaining oversight of service case management system liaising with system providers as required
• Setting and overseeing service budgets
• Developing robust partnerships with other agencies working within the field of children and young people’s mental health, including CAMHS and ensuring referral pathways into the service are created and maintained.

Main Requirements 

You will hold a core therapeutic qualification. We welcome applications from a wide range of relevant clinical disciplines including Psychologists, Creative Therapists, Psychotherapists. You will be a self-motivated, positive and a capable leader with excellent organisational skills. You will have experience of managing services that offer therapy to children and their families, with an excellent knowledge of complex/ developmental trauma and its impact. You will demonstrate a strong commitment to quality assurance and an excellent understanding of risk and safeguarding with experience of managing therapists holding complex cases. You will have experience of supervising clinicians who deliver trauma therapy and a commitment to ensuring a systemic approach, ensuring parents, carers and professionals are worked with as part of our delivery offer. You will be a team player keen to work with other managers across the Bradford Family Action Services using your expertise in supporting the development of therapy services organisation wide. You will be excited by opportunities to pursue additional funding and further develop existing elements of our service. You will be a confident ambassador for FA ensuring strategic representation of the service across the district. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays.
• up to 6% matched-pension contributions.
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• training in either EMDR or DDP and monthly group clinical supervision provided in one of these modalities.
• reimbursement of professional registration fees.
• enhanced paid sick leave and paid family leave provisions.
• eye care and winter flu jabs vouchers.
• cycle to work scheme.

 We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Download and submit a completed Application Form linked to the Family Action job advert
• Closing Date: Monday 20th January 2025 at 23:59
• To learn more about Family Action: Careers
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey           

Interview Date: TBC

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Sarah.Maruyama@familly-action.org.uk 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.