Job Introduction
Are you an experienced leader with a passion for delivering high-quality social work services in hospital settings?
As a Service Manager, you will lead our dedicated hospital teams to deliver a high-quality service, deploying effective discharge planning, safeguarding, and integrated working with health professionals. You will ensure that services are delivered efficiently, in line with statutory requirements and best practices; whilst achieving the best outcomes for individuals and their families.
You will also work in close collaboration with the Service Manager who covers the Independence Advice Hub and No Recourse to Public Funds. You will provide cover for this service as and when required.
The Service Manager role will support the Head of Service by providing management and leadership across the Operational Department. They will take operational responsibility for quality and standards of service delivery across the Department in keeping with national standards for the practice, including CQC, Professional Capabilities Framework and Social Work England Professional Standards for Social Workers in England. The Post Holder will be key in the management of services across the Department of Health and Wellbeing working with internal and external partners both operationally and strategically. They will have a lead role on issues of quality assurance, mental capacity and ensuring an ethical approach in service delivery across the service user groups.
It is an exciting time to join us in Bradford. We have a strong Senior Leadership Team with a clear vision of embedding quality of practice across the Bradford District. We have a Teaching Partnership with the University of Bradford and Bradford College, and a supportive ASYE programme for newly qualified practitioners. Alongside this, we have a wide range of continual professional development opportunities to support your practice and develop your skills.
Key Responsibilities:
- Lead and manage hospital social work teams, ensuring high standards of practice and service delivery.
- Work in partnership with NHS teams, VCS and other key stakeholders to facilitate safe and timely hospital discharges.
- Oversee quality assurance via case file audits and case management systems.
- Ensure compliance with relevant legislation, policies, and procedures, including the Care Act 2014.
- Monitor service performance, identifying areas for improvement and implementing changes where needed.
You will have:
- Qualified Social Worker status and be registered with Social Work England
- A strong and unwavering commitment to Adult Social Care practice that upholds and safeguards rights.
- Experience in a management or leadership role within hospital social work or adult social care.
- Excellent communication, negotiation, and leadership skills.
- Ability to work collaboratively with multidisciplinary teams and external agencies.
- Experience in service improvement, performance management, and budget management.
Why Join Us?
- A supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- The chance to make a real difference to individuals, families, and the wider community.
In return we can offer you:
- A leadership team that cares and values your skills.
- Regular supervision, on-going support and annual appraisals.
- A competitive salary and incremental progression.
- A competitive Annual Leave Scheme.
- An excellent Defined Benefit Pension Scheme
- An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post.
If you are a motivated and experienced manager looking for a leadership opportunity, we would love to hear from you.
For further information regarding this post please contact Nadia Khan, Head of Service, Nadia.khan@bradford.gov.uk, mob 07483 970708.
