Job Introduction
- Ensure our services are customer-focused, easily accessible and provide resolution at the earliest opportunity.
- Seek to prevent avoidable demand through early help, signposting residents to community-based assets, and supporting residents to live well (‘happy, healthy and at home’).
- Embed a ‘digital first’ culture and ensure our people have the skills and confidence to drive and utilise this.
- Champion a culture of high performance, high challenge and high support and design our services to achieve this.
- Take collective responsibility and ownership for the Council Strategy, prioritising cross-departmental collaboration and a One Council approach.
- Ensure we are a good partner and leader within the wider system, seeking to work collaboratively with our partners in the district to deliver meaningful change.
Equal Opportunities
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.