Job Introduction
We are looking for a Resource Planner to join our dedicated team in The Bradford Reablement Service (formerly known as BEST) within Bradford Metropolitan District Council. This role is an opportunity to make a real difference in our vibrant and diverse city.
The main responsibilities of this role:
- To provide communication, coordination of care, operational system data maintenance and provide system and business support for the Bradford Reablement Service
- .To provide a first point of contact for Reablement support workers to arrange/adjust support scheduling and provide information to the Department
- .Providing an accurate and knowledgeable, user-friendly information system, enquiry and advice service through continuous service development. Support with mobile device set up, problem management, and continual training requirement
- Arrange the provision of The Bradford Reablement Support Service and associated services to meet the assessed needs
- Place new cases in work programmes for staff
- Adjust staff work programmes responding to changes in service provision, absence of staff and colleagues due to leave/sickness maximising the utilisation of staff contracted hours
- To be fully conversant with relevant on-line computer systems, both operational and corporate, to provide accurate, timely and high-quality holistic information, advice and scheduling service to staff and to provide information to customer enquiries regarding service delivery
- Provide an efficient service to maintain the electronic scheduling system and monitoring information for the service, including the production of management information reports to monitor service provision
- To liaise with and work alongside other services, departments and agencies, as appropriate being familiar with the electronic social care information systems
- To maintain accurate records and data entry
- To participate in and provide training and development activities as necessary to ensure up to date knowledge, skills and continuous development relating to the scheduling service and mobile device. Completing relevant data for audit purposes
Hours of work
- 37 hours over 5 days per week
- Between the hours of 7am and 10pm
- Including weekends and bank holidays on rota
Qualifications
3 GCSE A-C (or equivalent) including maths and English.
Experience
- 2 year's experience working in an office environment
- Experienced team worker
- Accurate keyboard skills
- Excellent organisational skills
- Good communication skills
- Customer focus
Sponsorship
We are unable to offer sponsorship for this role
How to Apply
If you are interested in joining our team and would like some further information, please contact Sharon Smithies (07971012000) or by email at sharon.smithies@bradford.gov.uk
Employee Offer
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.
We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
