Job Introduction
The Support Options Team is Bradford Council's adult social care support brokerage service.
The Team Leader will lead a small team of brokerage officers that will liaise with people and their families to provide information and support to service users choosing to take all or some of their personal budget as a Direct Payment. Supporting service users to source appropriate community support, for example through employing support staff directly or by directly contracting with support providers. Supporting service users to resolve any difficulties they may be encountering in managing their Direct Payment.
The main responsibilities of this role:
- To provide day to day leadership and support to a team of Brokerage Officers, including performance management through carrying out regular supervisions and appraisals.
- To co-ordinate the allocation and control of the workload of a team of Brokerage Officers.
- To consult with staff within the teams, colleagues in Operational Services (both in the Department Adult Social Care and Children’s Services), Commissioning and Contract Management, Financial Support Services and the ICB on changes to working practices to ensure a good quality, efficient and effective services are delivered and maintained.
- To offer advice and guidance to the team and colleagues on direct payments.
This post is subject to an enhanced check with the disclosure and barring service.
How to Apply
If you are interested in joining our team and would like some further information, please contact Tanny Ahmed, Commissioning and Personalisation Manager on 07582 102667 or by email tanny.ahmed@bradford.gov.uk
Employee Offer
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf
Equal Opportunities
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
