Job Introduction
7am to 3pm
This role is a Secondment up to the end of March 2026.
You will assist the Snickets and Gateways Manager in the provision of a flexible and proficient administrative and reception service dealing with generic and service-specific duties. To provide prompt and effective information, advice and access to officers in other parts of the Council, members of the public, other public sector bodies and external agencies. To deal with and resolve requests for advice and help.
To provide a wide range of administrative functions:
- Reception and telephonist responsibility
- Dealing with internal and external customers both face to face and over the telephone.
- Maintaining a range of information systems in line with service user guidelines and procedures.
- Liaising with other sections/department to verify information and/or seek authorisation for action.
- Interrogating information databases and inputting to forms/databases, completing enquires as appropriate.
- Participating in any specialist groups, contributing to the resolution of issues and assisting in the development of new procedures to address new issues or operational methods.
- Providing financial and performance information to assist in the completion of internal and external financial and performance requirements.
- Procuring and paying for goods and supplies in accordance with Council procurement procedures and policies.
- Maintaining and co-ordinating records as requested by service user managers.
- Organising diary management and appointments, arranging meetings, taking notes, writing up and circulating minutes and agendas where required.
- Collating information and communicating to relevant parties in preparation for meetings.
To be ready for this opportunity you need to possess the relevant experience/qualifications:
- Minimum of 3 years’ office work including reception/ telephone experience and provision of financial or management information via electronic systems.
- NVQ level 3 or equivalent in a relevant subject or 4 years’ experience in an administrative role.
The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.
How to Apply
If you are interested in joining our team and would like some further information, please contact Claire Grooby on 07483990864 or email claire.grooby@bradford.gov.uk
Employee Offer
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf .
Equal Opportunities
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
