Job Introduction
Beckfield supports individuals who require a period of time for re-enablement. We are a diverse friendly and dynamic team.
We have 24 beds supported by our therapy team, local G.P's and district nursing teams we aim to provide the best care and support whilst catering the the individuals holistic needs.
We are looking for a administrative assistant to join our dedicated team in the fast paced delivery of adult services. This role is an opportunity to make a real difference in our vibrant and diverse city. As an administrative assistant you will be responsible for providing efficient and comprehensive reception service. You will be the first person individuals, families and visitors see.
You will provide administrative support to the staff team.
Maintaining the councils database systems in order to generate appropriate management information.
The main responsibilities of this role:
1. To work as part of a team providing administrative functions to a group of professionals within Beckfield to include:
Making invoices and taking electronic payments following our charging policy
Managing expenditure, keeping a spread sheet and reconciling through SAP
Undertaking reception duties in order to maintain a high standard of customer care, managing concerns in this front facing position. You will be the first person to see/speak to the customer and will give the first impression of our establishment
Opening, sorting and distributing incoming mail and dealing with outgoing mail including the recording and balancing of stamp usage.
Filing, the maintenance of case files and upkeep of filing systems mainly digital
Upkeep of service user advice leaflets and information systems for staff.
General administrative assistance to the management team
supporting with admission and discharge liaising with social workers families and hospitals.
2. Receiving, assisting and directing visitors, many of whom will be confused and/or inarticulate.
3. Providing a customer advice service to callers/visitors on routine Adult Services enquiries.
4. Inputting information into computerised systems on the Wide Area Network, including personal details of clients and their finances, in order to:-
Facilitate the setting up of packages of care for individual clients, as agreed in the Care Plan, with independent providers and pay subsequent invoices against these.
Pay invoices relevant to care provision
Maintain the Department’s client information database, including inputting contacts, referrals, assessments and reviews, in order to meet the department’s data collection targets.
5. The retrieval of information from the above computerised systems in order to deal with queries from staff and clients in a constructive and sensitive manner and to produce financial/statistical information when required to do so.
6. To set up local monitoring systems, both manual and computerised, as requested, and input and retrieve information when required to do so.
7. May be required to take minutes of meetings where secretarial skills are required.
8. Attendance at relevant meetings as required.
9. Attendance at relevant training courses as required.
How to Apply
If you are interested in joining our team please complete an application form.
Previous applicants need not apply
Employee Offer
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf .
Equal Opportunities
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
