Job Introduction
The Communities and Regulatory Services team plays a central role in improving quality of life for residents and ensuring that local neighbourhoods are safe, healthy and inclusive. The Service works at the heart of the community, delivering a wide range of frontline, regulatory and support functions that help people thrive and places prosper.
This includes close partnership working with residents, elected Members, local organisations, emergency services and other public sector partners.
The Service operates in a complex and fast‑moving environment, balancing statutory duties, performance expectations, financial management and strong governance. It is committed to continuous improvement, effective use of data and systems, and delivering high‑quality, customer‑focused services.
Staff within Communities and Regulatory Services are supported to work collaboratively, think innovatively and take pride in making a real difference to the lives of local people
We are seeking a highly organised, proactive and dynamic Executive Support Officer to provide high‑level professional support to the Assistant Director and the wider Service. This is a key role within the Service, combining performance analysis, systems leadership, HR support and governance responsibilities.
You will play a pivotal role in ensuring the Service operates efficiently, compliantly and consistently, acting as a trusted and reliable adviser and first point of contact on systems, data, and corporate requirements.
This role is offered as fixed term for 2 years (with option for extension dependent on funding)
Key Responsibilities
As Executive Support Officer, you will:
- Support the Assistant Director in the effective management of the Service by analysing and presenting regular performance, financial and management information, identifying variances and exceptions, and providing systems-based insight.
- Provide ‘super‑user’ systems support for the Service, attending relevant training, liaison and development meetings and acting as the first point of contact for system-related queries.
- Act as the designated Complaints and Freedom of Information (FOI) Gatekeeper for the Service, ensuring timely, accurate and compliant responses.
- Take an active role in GDPR and Data Protection matters, providing advice and guidance to colleagues and supporting compliance across the Service.
- Lead on the development, implementation and consistent application of office and administrative systems across the Service to ensure efficient, standardised ways of working.
About You
You will be:
- Highly analytical, with the ability to interpret and present complex data clearly for senior managers.
- Confident working with performance, financial and HR systems, with the ability to act as a systems champion and trainer.
- Organised and detail‑focused, with experience of supporting senior leaders in a complex organisation.
- Knowledgeable about local authority governance, including FOI, complaints handling and data protection requirements.
- A strong communicator, able to provide clear advice, build effective relationships and influence at all levels.
- Comfortable managing multiple priorities in a fast‑paced environment while maintaining accuracy and professionalism.
Why Join Us?
- The opportunity to work at the heart of a vital local authority service
- A varied and influential role with real responsibility and visibility
- Flexible working arrangements
- Access to learning, development and career progression opportunities
- Generous local government pension scheme and employee benefits
If you are interested in joining our team and would like some further information, please contact Noreen Akhtar by emailing noreen.akhtar@bradford.gov.uk
Employee Offer
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.
We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
