Vacancies

Head of Service Delivery

Job Introduction

West Yorkshire Pension Fund (WYPF) administers the Local Government Pension Scheme (LGPS) for over 850 employers based throughout the UK and is valued at over £20bn. We also have a shared service partnership with Lincolnshire Pension Fund, the London Boroughs of Hounslow and Barnet and a number of Fire Authorities for the administration of the Firefighters Pension Schemes. The Funds have a combined membership totalling 500,000. More information on this can be found on our website at www.wypf.org.uk.

This is an exciting time to join West Yorkshire Pension Fund as the Head of Service Delivery. Our already high-performing pensions administration service is poised and ready to take on new challenges, including the Pensions Dashboard and other regulatory changes, and to take advantage of new technology and digital solutions to ensure excellent service to scheme members and employers alike.

In this role you will lead, manage and develop the pensions administration team to achieve the strategic direction, operational delivery, and continuous improvement. You will be an effective and authentic leader, able to motivate teams, promote a collaborative and supportive working environment, and recognise and nurture talent.

The service that you will lead is responsible for supporting the Assistant Director (Finance, Administration and Governance) in the management of the Pension Funds’ administrative function, providing advice and guidance on all pensions administration matters, dealing with administrative performance, research, strategic issues, building and maintaining relationships with key service providers and presenting matters to the Pensions Committee and Board.

A ‘can do’ attitude and the ability to work under pressure and prioritise your workload to meet deadlines in a busy environment is essential.

This is some of what we need you to do...

To lead, encourage, direct and motivate the pension administration teams in order to meet the business needs of the section.
To develop, implement and promote a high performing compliant administrative function for the West Yorkshire Pension Fund. To advise the Assistant Director (Finance, Administration and Governance) on key strategic issues relating to the pensions administration function. Be the champion for excellent management of financial resources, to promote probity, efficiency and overall value for money, learning from best practice elsewhere.
Have responsibility for producing and delivering various reports to the Pensions Committee and Board, for example the performance of the administration function against the administration strategy.
Develop strong relationships with shared service partners and other funds to promote a culture of information sharing and partnership working
Provision of expert and up to date advice to the Council, its Committees, Members and Employers on all matters relating to pensions administration. This will include representing the Fund at regional and national events and working groups.

The ideal candidate will have…

A relevant degree or a recognised pensions qualification, or a management qualification.
Significant knowledge of the Local Government Pension Scheme. In addition, knowledge of the Fire Pension Schemes would be desirable.
Substantial proven leadership and a record of successful management at a senior level. Includes having gained experience of participation in, and successful contribution to, the strategic decision making process
A proven track record of embedding a strong performance culture, inspiring, motivating and empowering people to meet overall objectives and deliver services that are responsive, customer focussed and achieve results.
Proven ability to organise and undertake a diverse workload, manage constant and often conflicting work demands, whilst achieving competing deadlines and targets.
A successful record of managing change in a large multi-disciplinary organisation including developing, leading and implementing strategies and initiatives.
Experience of working collaboratively with other pension funds and partners in promoting and strengthening partnership working.
Senior managerial experience of successful resource management, and the delivery and measurement of cost effective, quality services.
Experience of working effectively within a political environment as well as evidence of developing, implementing and monitoring clear standards of performance and service delivery outcomes.
Strong understanding of pensions regulations, governance, and compliance requirements.
Experience of implementing new processes and/or technological solutions in a financial environment to deliver efficiencies and savings.

How to Apply

If you are interested in joining our team and would like some further information, please contact Yunus Gajra on 07582 105760 or email yunus.gajra@wypf.org.uk

Employee Offer

Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf .

Equal Opportunities

We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.

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